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The Town of Ferndown in the County of Dorset

The town of Ferndown is located within the county of Dorset.   Ferndown is situated in the South West region of the UK and is governed by East Dorset District council.

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Latest Jobs in
Posted: 18/01/2019

Salary: per

Category: Accounting/Financial/Insurance

Job Title: Underwriter
Location: Ferndown, Dorset
Salary: DOE

Our client is a dynamic and expanding insurance business based in Ferndown who are currently recruiting for a competent Underwriter to join their team.

Job Summary:

To provide underwriting and operational support to the Underwriting New Business team. To lead with underwriting, particularly on their SME package products to start with. To provide a professional and comprehensive underwriting and administration service within the business, with strong emphasis on customer service.

Key Responsibilities:


* Develop, negotiate and profitably underwrite new / existing business within own authority and in line with strategy
* Plan, prioritise and manage individual own work to deliver agreed objectives and meet SLA’s to deliver exceptional customer service
* Liaise with brokers on a daily basis, answering incoming telephone calls and chasing brokers for any additional data required
* Manage the workflow of electronic email referrals
* Process risks and endorsements through the company’s systems as required
* Liaise with Survey team and follow up any survey requirements and recommendations
* Monitor renewals on a regular basis, tracking incomplete entries, premium income and outstanding submissions

Underwriting support

* Support with Policy Issuance
* Interact with the underwriting support functions (e.g. Finance, Compliance, Broker Relations) to assist with business and policy management
* Provide support on initiatives/projects
* Prepare and provide statistics and information as needed to serve the requirements and Produce ad hoc reports for other members of staff when requested


* Establish and maintain knowledge of internal controls and all procedures relating to underwriting.
* Ensure you uphold the firms principle of Treating customers Fairly
* Undertake training relevant to the role

Personal Specification:

* 3 – 5 years’ experience in property and liability underwriting
* CIP and or working towards ACII
* Good overall educational passes Desire to obtain the ACII professional qualification
* Ability to manage own time, meet deadlines and prioritise work
* Attention to detail, numerate and accurate
* Able to communicate effectively with others
* Organised and methodical approach to work and problem solving
* Good IT skills, including Microsoft Word, Excel and Outlook
* Strong verbal communication skills
* A proven ability to deliver exceptional customer service
* Ability to apply critical thinking as part of the underwriting process
* Appropriate IT skills
* Outcome focused, self-motivated, enthusiastic
* Team worker with the ability to work on own initiative
* Professional approach to relationships

Ref: 8631It is important that you include a covering letter with your CV, detailing why you feel you are suitable for this position and highlighting all relevant experience.

By applying for the role, you agree that Fresh Recruits may contact you under GDPR Article 6(1)(b) in connection with your application by email and/or telephone and you consent to receiving information by email and/or telephone in relation to Fresh Recruits providing you with work finding services, you may withdraw your consent at any time.

If you do not hear from us within 3 working days please assume your application has not been taken forward on this occasion. We may contact you in the future about other suitable positions.

Our Data Protection, Privacy Notice and Full Equal Opportunities policies can be viewed here: https://(url removed)/privacy-policy

Salary: £19200/annum per Annum

Category: Customer Services

German Customer Service Advisor required to join a leading Dorset based company. You will be delivering the highest standard of customer service to the companies partners. Fluent German is an essential for this role.


* Ensure a right first time approach through accurate processing of orders.
* Influence our partners to adopt B2B processing to reduce manual activity, improve efficiency and accuracy.
* Ensure all queries are handled professionally and to resolution keeping the customer informed throughout to encourage growth and retention with our partners.
* Ensure all issues are escalated quickly so resolution can be sought and engage the sales team as appropriate.
* Identify any vulnerable customers for close monitoring.
* Work closely with new partners to help develop a strong working relationship.
* Identify system improvements that remove complexity and make it easy to do business the company.

* Deliver on promises made by providing timely solutions and keep our partners fully informed throughout the process.
* Treat the customer as an individual and tailor the conversation appropriately, empathise and listen.
* Ensure all processes, practices and policies are fully understood, adhered to consistently and can be articulated clearly.
* Own, record and monitor all weekly targets, escalate and request support where these are not achieved to ensure corrective action.

Experience Required:

* Previous customer service experience.
* Fluent German skills.

If you are interested in the German speaking Customer Service Advisor role or would like more information please submit your CV or contact.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

Salary: £45000/annum per Annum

Salary: £10 - £11/hour per Hour

Category: Engineering

This Vacancy is being advertised on behalf of Cre8Staff Recruitment.

We are pleased to announce we have a permanent post for a semi-skilled SHEETMETAL WORKER.

This is a local position based in FERNDOWN.

Working for a market leader in manufacturing precision products, this is an exciting opportunity to join a forward thinking company offering job security and career prospects.

As a result of a secure order book for the next 2 years, our customer is looking for a semi-skilled SHEETMETAL WORKER to work in their modern workshop. Key experience will be on thin gauge materials of 1mm to 3mm. You will be working on various materials such as Aluminium, Mild Steel and Stainless Steel. You will also be operating various automated and manual sheet metal machines such as, PRESS BRAKE, GUILLOTINE, SPOT WELDING MACHINE, ROLLERS and other related machinery and hand held tools.

A clear understanding of working with diagrams and drawings is essential to this role. The job involves working as a part of a team and at times you will be working under your own initiative.

This post offers long term career prospects and progression.

Benefits to include 28 days a year holiday plus pension scheme after qualifying period.

Hours of work are Monday to Thursday 07.45 - 17.00

Friday 07.45 - 12.45


For more info on this job opportunity call Shah on (phone number removed) alternatively email your CV to us in confidence
Posted: 16/01/2019

Salary: £33000 - £35000/annum per Annum

Posted: 16/01/2019

Salary: £10 - £10.69/hour per Hour

Salary: £35000 - £40000/annum per Annum

Posted: 16/01/2019

Salary: per

Posted: 16/01/2019

Salary: £5759/annum + Benefits per Annum

Category: Property Services

Job Role: Visiting Development Manager (Ref 2451)

Location: Ferndown, Dorset

Salary: £5,759.38

Job Sector: Retirement - Independent Living

Hours: Monday, Wednesday and Friday; 9:00am to 1:00pm (12 hours per week)

As Visiting Development Manager, you will contribute to our vision of being the leading residential property manager, as recognised by others by:

Ensuring there’s a welcoming, friendly and courteous environment within the development
Making sure the building is well maintained and safe
Being exceptionally organised to stay on top of all the admin that comes with alongside communicating with the customers about upcoming changes, events or works

The Visiting Development Manager reports directly into the Area Manager.

About You

You will currently be working within or have experience of a customer service environment and have a passion for providing an exceptional level of customer service at all times, ideally in a face to face environment.

Warm and friendly communication comes naturally to you, and you are able to resolve issues and any complaints effectively to the customers complete satisfaction quickly and efficiently.

You have experience of challenging and/or emergency situations and always remain calm and take the necessary actions with a high standard of professionalism. Health and safety is of great importance to you, and you have experience of performing daily checks and keeping accurate records to ensure everything is kept on track.

You are self-motivated and pro-active, you enjoy working independently but also enjoy having other supportive colleagues you can build relationships with at regular team meetings.

You are IT savvy and are confident in using laptops / tablets and are fluent in the different MS packages.

Your ideal role will be a varied one, where you’re not stuck behind a desk all day; You enjoy working with people and helping to make a difference to enhance their lifestyle on a day to day basis.

About Us

FirstPort is the largest and most experienced residential property manager in the UK, employing more than 3,000 colleagues dedicated to looking after peoples’ home.

Great property management is about more than just bricks and mortar. We recognise and value the contribution our people make to our business and we are committed to ensuring they are skilled and equipped to do the best job they can and that they have the opportunity to realise their full potential.

Our Values set out the commitments we have made to deliver excellent service and they inform the relationships that we have with customers and clients. They shape our culture and are used in measuring and rewarding performance.

Main Responsibilities

Maintain a high profile around the development / office, ensure our residents are checked within our requirements.
In the event of an emergency, call the appropriate response team or authorities.
Carry out daily checks ensuring the building is safe and secure, keeping all communal areas, gardens and grounds clean and maintained through effective management of contractors.
Be responsible for all works being completed, raising orders, managing contractors, monitoring progress and signing off completion.
Encourage and support the formation of a Residents Association, and work with them to enhance the customer experience for residents.
Help build a sense of community by encouraging and supporting a Social Committee to plan and run social events for all residents.
Build and maintain links with residents family members, local authorities; Doctors, Social Workers, Health Authority etc as required and appropriate.
Maintain records in line with internal procedures, ensure all data is protected and kept secure at all times.
Assist in the sale and re-sale of property via estate agents, make new residents feel welcome and help them settle in; where possible being present to welcome them.
Work across your local peer team of Development Managers for advice and day to day support and travel to team / company meetings on a monthly / annual basis

Our Values

Friendly – We look out for people’s best interests, and show them we care by dealing with them in a warm and friendly manner.

Inventive – We’re creative and resourceful. We strive to improve what we do and how we do it, so we can provide the best ideas and solutions to look after people, their homes and communities.

Respectful – We listen, consult and take on-board people’s opinions and needs. We understand the importance of the home and community in people’s lives, and act with respect at all times.

Skilled – We’ve the qualifications, experience and take great pride in our work to consistently deliver the highest standards and value for money. We’re informed, and we’re always building on that knowledge to constantly improve our quality of service.

Trustworthy – We’re always professional, reliable, open and honest. People can depend on us to keep our promises and follow through on our commitments.

The Benefits

Our customers deserve the best and the same applies to our people. We’ll support you with all of the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.


We’re committed to promoting diversity at FirstPort and recruit on merit. We will consider applications from job share applicants.

Ready to Apply?

Click the below apply button to start your application for this role. We will ask you to upload your CV and answer a few questions. You may also be asked to complete verbal and numerical reasoning tests online.

If you meet the criteria for the role we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager and up to three other key stakeholders
Posted: 16/01/2019

Salary: £9.75 - £10.87/hour per Hour

Category: Retail/Purchasing

Shift Manager - 20 - 30 hours - Ferndown

As a Shift Manager, you'll be responsible for the store when you're running a shift in the absence of the Store Manager and Deputy Store Manager. Supervising a team of Customer Assistants, ensuring store processes run like clockwork and keeping an eye on targets - it's a job that'll keep you on your toes. Hands-on and proactive, you'll be a natural at delegating tasks, boosting performance and satisfying customers. We'll give you all the responsibility you need to prove yourself as an adaptable leader - and plenty of challenges to keep your career growing too.

What will you do?

•Supervise your store in the absence of the Store Manager and Deputy Store Manager, taking responsibility for day-to-day operations
•Keep on top of inventory and stock volumes, manage cash and oversee the rota to ensure shifts run smoothly
•Lead and motivate your team, delegating as needed and solving problems swiftly
•Follow company processes to maintain your store's performance
•Keep everything tidy and clean, on the shop floor and behind the scenes

What will you need?

•Experience of leading a team to achieve targets in a fast paced environment
•The ability to effectively delegate tasks and motivate a team
•A customer-focused manner, remaining level-headed in any situation
•Willingness to work as a key part of the store team, completing daily tasks on every shift
•A responsible approach to holding the store keys and managing the tills

What do we offer?
You'll be well rewarded as a key player in the Lidl team. As well as being part of a strong, fast-growing business, we'll make sure you have quality training and real opportunities to build your career. On top of your competitive salary, starting from £9.75 with the potential to earn up to £10.87, you'll get 30 days' holiday, a pension, discounts on all Lidl products and on a range of holidays, days out, cinema tickets and plenty more