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The Town of Horsham in the County of West Sussex

The town of Horsham is located within the county of West Sussex.   Horsham is situated in the South East region of the UK and is governed by Horsham District council.  Horsham has 3 train stations called Warnham Rail Station (WNH), Horsham Rail Station (HRH) and Littlehaven Rail Station (LVN).

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Map of the town of Horsham in West Sussex

map showing Horsham

List of Streets in Horsham

Train Stations in Horsham

Warnham Rail Station (WNH)Horsham Rail Station (HRH)
Littlehaven Rail Station (LVN)

Churches and Places of Worship in Horsham

Baptist Church
Horsham United Reformed Church
St Marys Church
St. John the Evangelist
Unitarian Free Christian Church
The Religious Society of Friends
Christian Life Centre Church
St Leonards Church
Hope Strict Baptist Chapel
Rehobeth Baptist Chapel
Gospel Hall
Madina Mosque.Mosque

Roman Catholic Churches in Horsham

St John the EvangelistHorshamRH12 2PJ

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Latest Jobs in
Posted: 20/01/2019

Salary: £50000 - £75000/annum 20 days holiday, Pension, Healthcare per Annum

Category: Accounting/Financial/Insurance

Our industry leading client is looking for a HEAD OF CLIENT SERVICES to join the team. This is a crucial position in a fast growing, globally recognised business. See below for more details.

Reporting To: Managing Director

Responsibility for Others: Call Centre & Key Accounts

Location: Horsham

Hours of Work: Monday to Friday 9.00am to 5.30pm with 1 hour for lunch

Any Special Requirements: Some need to travel to clients across the UK (hours, travel)

Overall Purpose of the Job:

This is a critical senior leadership line role with full responsibility for the relationship between the company's clients and the service platform. Ensure consistent delivery across the call centre and key accounts functions, including risk and control reviews and reporting.

Key Activities & Responsibilities:

* Accountability for performance and procedures of Client Services functions

* Make decisions which significantly affect operating results

* Identification of risks posed to the business and proactive participation in Business Risk Committee

* Constantly seek to improve customer relations by reviewing and challenging inefficient processes and seeking ways to improve processes through development, automation or process re-engineering

* Delivery of client services business plan – business forecasting, associated budget and recruitment planning

* Collaborative working with wider group teams and companies in developing priorities and plans

* Ensure a culture of absolute ownership of queries from initial contact through to satisfactory resolution

* Manage and motivate teams to achieve company objectives

* Define roles and regularly review responsibilities, identifying individual development areas and work with HR to identify appropriate learning solutions

* Present accurate MI, KPI’s and SLA’s in a timely manner on a monthly basis

* Lead and support the delivery of system and operational process related projects and enhancements in line with agreed project timeline and within budget

Required Skills/Experience:

* 5 GCSE’s including maths and English language

* 2 A Levels or equivalent

* IMC, studying towards ACII / bachelor degree

* Minimum of 5years experience in managing teams

* Accurate with excellent attention to detail

* Ability to work as part of a team and autonomously

* Possess excellent communication (written and Oral), customer relation and influencing skills up to Board level.

* Operational knowledge of such continuous improvement tools and have experience of managing large high profile accounts.
* Possess strong senior relationship management skills, commercial acumen with a focus on positive consumer outcomes

* Confident user of Microsoft Word and Microsoft Excel

Desirable Skills/Experience:

* Sound SIPP/Pension and ISA Management knowledge

* Good understanding of equity and fund trade life cycle

* Clear, concise and appropriate communication

* Outstanding numeracy and literacy skills with a keen eye for detail

* Highly motivated, willing to embrace change and learn all the time

Personal characteristics:

* Self-starter, who’s willing to learn

* Energy to embrace change and drive for continuous improvement

* Positive attitude with customer focused approach

* Logical and pragmatic approach to problem solving

* Excellent time management and ability to prioritise work

* Accountability

* Operates in a highly organised and structured manner in a challenging, fact paced environment

To find out more about this opportunity, apply NOW

Salary: £30000 - £35000/annum 20 days holiday, Pension, Healthcare per Annum

Category: Accounting/Financial/Insurance

Our client delivers a market-leading range of financial software, consultancy and training services. They meet the diverse needs of their clients in their respective markets by combining innovative software with industry expertise to provide tailor-made solutions across the financial services industry.

They are proud of their relationship management and strong culture in their team. It is of utmost importance that they continue to develop these high standards by finding innovative techniques and people. Are you what they are looking for?

Role Overview

The key focus of this full-time role is to support the training team to fulfil the business needs when training new and existing firms. You will be working closely with the project managers when onboarding new firms to help configure the back office and platform software, train all users and provide initial on-site support.

In addition, you will play a big role in supporting existing clients, providing webinars and face-to-face training on areas of the systems for individuals and groups of clients.

The companys training team prides themselves on the quality of the training collateral that they supply to their clients. eLearning videos and user guides are at the heart of achieving this. You will be a part of a collaborative team which continuously strives to find the next cutting-edge training techniques to help with client engagement. When you are not training clients, you will be helping to create, maintain and review supporting training material for users. This is a fundamental part of the role as it allows the company to maintain a wide user base.

Key Duties

* Providing face to face training for required new firms and users
* Dealing with pre and post training queries via telephone and email
* Running web training sessions on all of the Groups systems
* Creation and maintenance of training materials (videos and guides)

Desired Skills

* High level of verbal and written communication skills
* Strong ability to work independently and part of a team
* Excellent presentation skills
* Strong interpersonal skills
* Effective organisational skills
* Proficiency in Microsoft Office
* In-depth knowledge of training methods
* Experience in eLearning development
* Sound knowledge of Financial Services, specifically the IFA and wrap/platform market
* Experience of IT CRM systems and processes

If this sounds like the opportunity for you, apply NOW
Posted: 20/01/2019

Salary: £30000 - £45000/annum 20 days holiday, Pension, Healthcare per Annum

Category: Accounting/Financial/Insurance

Our industry leading and rapidly expanding client is looking for a Platform Controls Manager to join the team. The chosen candidate will be responsible for leading the platform control team and advising on complex technical matters. See below for more details.

Reporting To: Head of Platform Controls

Responsibility for Others: Responsibility for Administrators and Senior Administrators

Location: Horsham

Hours of Work: Monday to Friday 9.00am to 5.30pm with 1 hour for lunch

Overall Purpose of the Job:

Responsible for leading the platform control team and advising on complex technical matters. Accountable for the function and procedures where errors may involve financial losses or impact the business including possible loss of customer accounts.

Key Activities & Responsibilities:

* Accountability for performance of Platform Controls Team and ensuring procedures are compliant, efficient, detailed and up to date
* Constantly seek to improve operational controls, reviewing and challenging inefficient processes

* Detailed understanding of multiple processes across operations

* Lead team meetings

* Active participation and contribution in management meetings

* Setting goals and managing quarterly documented one to ones

* Review and authorise standard operational tasks within the team

* Report and present accurate MI and produce the operational dashboard for the team

Required Skills/Experience:

* 5 GCSE’s including maths and English language

* 2 A Levels or equivalent

* IMC, studying towards ACII / bachelor’s degree

* Minimum of 3 years of investment platform experience at manager/team leader level

* Accurate with excellent attention to detail

* Ability to work as part of a team and autonomously

* Excellent communication skills both written and oral

* Outstanding numeracy and literacy skills

* Confident user of Microsoft Word and Microsoft Excel

Desirable Skills/Experience:

* Financial Services industry experience
* Sound understanding of the Financial Conduct Authority and regulation relating to platform services

Personal characteristics:

* Self-starter, willing to learn and embrace change
*

Positive attitude
*

Excellent time management and ability to prioritise work
*

Ability to motivate others
*

Accountability
*

Operates in a highly organised and structured manner in a challenging, fast paced environment

To find out more about this opportunity, apply NOW and one of our consultants will be in touch
Posted: 20/01/2019

Salary: £50000 - £75000/annum 28 days holiday, Pension, Healthcare per Annum

Category: Accounting/Financial/Insurance

Reporting To: Managing Director

Location: Horsham

Hours of Work: Monday to Friday 9.00am to 5.30pm with 1 hour for lunch

Overall Purpose of the Job:

This is a critical senior leadership line role with full responsibility for the operational performance of the Platform. The role holder must possess strong senior operational skills, commercial acumen with a pure focus on ensuring positive consumer outcomes to ensure consistent delivery across all platform operational functions, including risk and control reviews and reporting.

Key Activities & Responsibilities:

* Accountability for performance and procedures of Operations

* Make decisions which significantly affect operating results

* Identification of risks posed to the business and proactive participation in Business Risk Committee

* Constantly seek to improve operations by reviewing and challenging inefficient processes and seeking ways to improve processes through development, automation or process re-engineering
* Delivery of operational business plan – business forecasting, associated budget and recruitment planning

* Collaborative working with wider Group teams and companies in developing priorities and plans
* Ensure the operational standard operating procedures are compliant, efficient, detailed and always up to date

* Manage and motivate teams to achieve company objectives

* Define roles and regularly review responsibilities, identifying individual development areas and work with HR to identify appropriate learning solutions

* Present accurate MI, KPI’s and SLA’s in a timely manner on a monthly basis

* Own the Business Continuity and Disaster Recovery Plan and maintain a Business Impact Assessment Document

* Lead and support the delivery of system and operational process related projects and enhancements in line with agreed project timeline and within budget

Required Skills/Experience:

* 5 GCSE’s including maths and English language

* 2 A Levels or equivalent

* IMC, studying towards ACII / bachelor’s degree

* Minimum of 5 years experience in managing teams

* Accurate with good attention to detail

* Ability to work as part of a team and autonomously

* Possess excellent communication (written and oral), customer relation and influencing skills up to Board level.

* Operational knowledge of such continuous improvement tools and have experience of managing large high profile accounts.

Desirable Skills/Experience:

* Sound SIPP/Pension and ISA Management knowledge

* Good understanding of equity and fund trade life cycle

* Clear, concise and appropriate communication

* Outstanding numeracy and literacy skills with a keen eye for detail

* Highly motivated, willing to embrace change and learn all the time

Personal characteristics:

* Self-starter, willing to learn and embrace change

* Positive attitude

* Logical and pragmatic approach to problem solving

* Excellent time management and ability to prioritise work

* Accountability

* Operates in a highly organised and structured manner in a challenging, fact paced environment

To avoid disappointment, apply NOW. One of our consultants will be in contact to discuss the opportunity in more detail

Salary: £18000 - £25000/annum 20 days holiday, Pension, Healthcare per Annum

Category: Accounting/Financial/Insurance

Our wonderful Horsham based client is looking for a Training Co Ordinator/ Team Assistant to join the team. They are rapidly growing, so this is an exciting time to join! See below for more details.

Job Title: Training Coordinator

Location: Horsham

Hours of Work Monday to Friday 9.00am to 5.30pm with 1 hour for lunch

Overall Purpose of the Job:

The role of the Training Coordinator is to coordinate the logistics and communications for online and face to face events, from receipt of an initial query through to successful delivery on the day and post event evaluation. When you are not coordinating events, you will be supporting the development of eLearning videos and user guides, managing client communications and managing initial training queries.

Key Activities & Responsibilities:

* Coordinating the set-up and booking of training (both face to face and online)
* Managing the event logistics (where applicable)
* Liaising with trainers and clients over training dates and requirements for each event Coordinating/ensuring the booking of venues as required, prioritising suitable venues (through external suppliers as appropriate) to ensure that the most cost-effective solutions are provided
* Working with clients and employees to identify meeting and training agendas
* Ensuring that delegates receive adequate and timely information about any changes to an event, especially if a cancellation or change of venue occurs
* Working with internal colleagues where necessary to ensure that our training programme of events and packs is set up in accordance with regulatory requirements
* Monitoring generic mailboxes and CRM, dealing with customer queries in a timely manner and within agreed SLAs
* Building and maintaining positive working relationships with internal colleagues to ensure successful delivery of an event
* Working with your line manager to actively initiate new ideas for training courses and packs and process improvement
* Effectively managing and communicating room, equipment, catering requirements as well as final delegate information and pack/material production with venues and trainers
* Maintaining accurate data within the CRM to support visibility and accuracy of performance and data
* Providing accurate and up to date management information as required by line manager and the wider Customer Experience team
* Monitoring deadlines/KPIs/SLAs of the entire process to ensure compliance and maintain service levels
* Acting as a cross team resource, supporting other teams within the department
* Taking complete ownership and accountability for any events and packs assigned to you and working cross-team to ensure the event runs without issue.
* Taking complete ownership and accountability for any queries or issues within the team and ensuring resolution of issue through to completion.
* Dealing with pre and post go live queries via telephone and email
* Creation and maintenance of training materials (videos and guides)

Required Skills/Experience:

* High level of communication, organisation and the ability to effectively prioritise workload and administer a number of events at any given time
* Excellent customer service, and the ability to coordinate and carry out activities with limited supervision.
* Good interpersonal skills are required to interact effectively with internal and external customers
* Prepared to be flexible in their approach to supporting others to deliver
* Prepared to be open to the need for the role to evolve to meet new deadlines and objectives as the business’ goals and targets change especially in how we provide training to different customers.

Desirable Skills/Experience:

* Experience in the Financial Services industry, specifically the IFA and wrap/platform market
* Experience of IT CRM systems and processes
* Knowledge of end-to-end production of training events, face to face and online.

If this sounds like the opportunity you have been waiting for, apply now to avoid disapointment

Salary: £30000 - £40000/annum 28 days holiday, Pension, Healthcare per Annum

Category: Sales

Our globally recognised client is rapidly expanding. They are currently looking for an ACCOUNT MANAGER to join the team.

Job Title: Account Manager / Relationship Manager

Location: Home or office-based (HORSHAM)

Hours of Work Monday to Friday 9.00am to 5.30pm with 1 hour for lunch

Any Special Requirements Travel to client offices across the UK

Overall Purpose of the Job:

The purpose of this role is to deliver the best service to the company's business to business (B2B) Customers. Engaging with senior stakeholders within an allocated set of accounts, the successful individual will be the key point of ownership / co-ordination in the relationship between the company and its group companies and the Customer. The role will be supported by subject matter experts / technical support.

Key Activities & Responsibilities:

* Manage the relationships with an allocated panel of Customers
* Put a workable plan in place for each Customer with measurable actions
* Regular update calls, visits and “MOT” reviews as appropriate
* Support for new Customers when they go live and training new users
* Deal with escalations and queries from Customers
* Demonstrate learning and process enhancements to help Customers work better / more efficiently
* Communicate system enhancements and new developments
* Work with the management team to improve the tiered Account Management service
* Liaise with project team to assist with on-boarding firms

Qualifications and skills:

* Previous experience in an Account Manager/Relationship Manager position
* Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation
* Solid experience with CRM software, investment platforms and MS Office.
* Experience delivering client focused solutions to customer needs
* Proven ability to juggle multiple account management projects at once, while maintaining sharp attention to detail and maintaining customer satisfaction.
* Excellent listening, influencing and presentation skills with the ability to control a room of key stakeholders and clients.
* Strong verbal (especially face to face and telephone skills) and written communication skills
* Good organisational skills
* The ability to work independently and as part of a team

Personal characteristics:

* Excellent telephone manner
* Strong people skills
* Good team working and contribution to team objectives

If the above sounds like you, apply NOW to avoid disappointment
Posted: 19/01/2019

Salary: £7.20 - £7.90/hour per Hour

Category: Retail/Purchasing

Technology is transforming the world in extraordinary ways. If you’re passionate about the latest innovations, and about discovering how products can make a real difference to customers’ lives, then you can be part of shaping that transformation here at Dixons Carphone.

As a Sales Consultant in one of our Currys PC World stores (known as Sales Colleague within the business), you’ll be the face of the brand – with the crucial job of greeting customers and making them feel welcome in our store.Then, you’ll ensure customers enjoy a great experience every time, by answering their queries, asking the right questions, finding the correct products and making the sale.

The job’s all about connecting with the customer - understanding their needs, sharing your knowledge and bringing products to life through your passion (and plenty of practical demonstrations). When your assistance is needed, you will also work across other areas of the store. Your colleagues will be counting on you to help keep things running smoothly while achieving store targets.

We want you to give customers the best possible advice, of course. So, you’ll get to try out the very latest technology to stay right up to date. There will be plenty of training, support and encouragement – plus different career paths to explore across the wider Dixons Carphone group.

The rewards are pretty special too. We offer one of the best packages in retail, with benefits including holiday, pension scheme and great discounts.

What are we looking for from you? A spark and ambition like ours. You’ll need to be big on customer service and genuinely helpful in your approach – you’ll get a kick out of matching the customer to what they really need and seeing their purchase made. Your interest in technology will complement your warm, friendly personality and ability to work well in a team.

Above all, you have to share our passion for achieving amazing things – for our customers, colleagues and ourselves.

Bring your passion, make amazing happen.
Follow Dixons Carphone on LinkedIn, and also on Twitter @jobsatDC
Posted: 18/01/2019

Salary: £8.50/hour per Hour

Posted: 18/01/2019

Salary: £10.10/hour per Hour

Salary: £30000 - £35000/annum Pension + Excellent Benefits per Annum

Category: Personnel/Recruitment

HR Advisor – Horsham - Horsham - £30,000 - £35,000 + Benefits

Our client is an award winning firm of Chartered Financial Planners. They blend cutting edge technology, holistic financial planning and discretionary fund management to deliver what they believe is the best absolute Wealth Management in the UK.

Working closely with the HR Director, HR & Recruitment Advisor and HR Administrators you will ensure a high quality of HR Service is delivered to the group. This role will have a large exposure to Recruitment.

The Role:

* Support the HR Director with all areas of HR to support the HR Strategy
* Take a lead in recruitment and selection processes for permanent staff from advertising through to appointment for allocated areas of the group
* Ensure that Managers are aware of (and use) Company policies and procedures effectively, treating employees fairly, in line with good practice and legislative requirements whilst meeting business need
* Keep up to date with Employment Law
* Support the HR Administrator in keeping the HR software up to date and making advancements where possible
* Assist with research for new policies and also HR policy updates
* Help with HR projects/other ad hoc work when necessary

Essential Skills

* Previous HR Advisory experience essential, with particular focus on recruitment
* CIPD Level 5 desirable, or currently studying
* Strong IT skills throughout the full Microsoft office suite
* Knowledge of PeopleHR or other HRIS
* Attention to detail is paramount – accuracy and efficiency in all tasks is essential
* Excellent planning, organisational and co-ordination skills
* Ability to prioritise work according to the business needs as will be working in an environment that is constantly evolving
* Strong customer service attitude
* Pro-actively build strong relationships with others in the organisation, as well as from external companies
* High degree of tact and diplomacy
* Innovative, flexible and proactive approach